The greatest benefit of using storytelling in KM may come from its ability to capture tacit knowledge, which many observers call the most valuable knowledge asset of an organization.
For measuring output or outcomes, the department could measure how many new ideas or recommendations on improving the quality of career services has developed, and the impacts of that new knowledge on the organizational performance such as the productivity of department as well. Brown suggests that an effective metric should comprise 4 types of measures, which are awareness, behavior, outputs and outcomes see Figure 1.
Richard Danzig, Secretary of the Navy explains this phenomenon: How Japanese companies create the dynamics of innovation.
These successful KM implementations have brought various benefits towards the companies through appropriate KM strategies and metrics. The central system which stores all important information is the knowledge base and intranet of the department.
For example, there would be information about the venue, date and time, special arrangement of a recruitment talk. Background[ edit ] Recently, there has been growing awareness in KM in higher education. The findings indicate that the institution has a strong demand for knowledge sharing, in which a network filing system can be used to share important data within the organization.
However, Hercheui pointed out Knowledge management in higher institution change in behavior of people can be foster by using the KM tools in order to accelerate the spread of explicit and tacit knowledge. According to Rumizentaxonomy is a classification scheme that use for easy retrieval of specific information in a system.
People[ edit ] From the perspective of people issue, the team spirit and open organizational culture are the positive motivators for advocating knowledge sharing among the staffs.
Through referring to the best practices in career advising or listening to experienced colleagues, they get some new understanding or ideas about a specific subject, so tacit knowledge is generated. Knowledge is shared through different channels such as knowledge repository, emails.
However, the existing approaches do not embody a full picture of KM models for implementation, which may affect its accessibility and efficiency in terms of connecting people, KM system and evaluation of working process.
However, it can be observed that they may not have formal structural KM system. Electronic Journal of Knowledge Management9 1 It is undoubtedly that what they are doing is totally relevant to KM that knowledge sharing is a significant issue, which can be used to facilitate their work.
In fact, it requires staff to document all activities in daily operation and upload all relevant information to the system from time to time by following the established departmental policies for the purpose of effective knowledge dissemination and sharing among the staff.
Cultural implications of knowledge sharing, management and transfer:IMPORTANCE OF KNOWLEDGE MANAGEMENT IN THE HIGHER EDUCATIONAL INSTITUTES Librarian, Modern College of Arts, Science and Commerce, Ganeshkhind, Pune, INDIA ABSTRACT Every academic institution contributes to knowledge.
The generated information and knowledge management policies in higher education. Information and Knowledge Management at Higher Education Institutions Management Information Systems Vol.
6, 2/, pp. 9 number of. Knowledge management practices at an institution of higher learning Authors: Judith Mavodza1 Patrick Ngulube2 P.,‘Knowledge management practices at an institution of higher learning’, SA Journal of Information Management 14(1), Art.
Types of knowledge and knowledge management As do many higher education. session with the academic and non-academic staff illustrate that, Knowledge Management System in Higher Education Institution could boost the efficiency, effectiveness, and quality of graduates who can satisfy the.
The South African Journal of Information Management explores the latest developments and trends in information and knowledge management to offer research that can be used to further the application of sound information and knowledge management practice.
Knowledge management is almost a new field, and experiments are just beginning in higher education.
There is a tremendous value to higher education institutions that develop initiatives to share knowledge to achieve business objectives [7, 9].Download